|Type||Side by Side|
Mountain Motorsport Marietta provided FANTASTIC customer service on 08/29/20. The staff was definitely nice and friendly. And we really appreciate Morris Miller and Chase Wilcox for providing such outstanding customer service going above and beyond for my husband. He walked in and saw what he wanted right at the front door and walked right out hours later (they were pretty good with time, kept checking in providing us with updates and making us feel comfortable while we wait) with what he wanted. We’re both so happy he got what he wanted. We will definitely be back to do business with y’all again! Thank y’all so much! We really appreciate it! Y’all were awesome!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
I've been in here a few times in the last couple of weeks for oil and parts and the parts folks are very friendly and helpful and go out of their way for you. Today I came in for a new back tire and I thought I would have to leave my bike, Uber home and come back Friday. I'd forgot a mask so my parts guy gave me a new mask from his personal stash! Turns out they had the tire I wanted in stock and the service department was able to mount the tire for me the same afternoon, while I waited with no appointment so I avoided an Uber and was riding again. Marcus in service is extremely engaging, knowledgeable, and truly cares about his customers. I've had my bike for 18 years and it now has a new service home. I appreciate these folks and will be coming here exclusively.
This morning my husband bought a tire for his motorcycle from the marietta location. He thought he was calling the Buford location. He then called the Marietta location and requested that they cancel the order the lady promised to call him back. Hours pass by without a phone call so he then called again she promised that she would rectify the situation and call back before they closed. It is now 845 at night they never called back and I just checked my bank account to notice that they charged my card twice. I am very upset what if the funds were not available in my bank account? I sure do hope somebody calls my husband as soon as possible to rectify the situation since I cannot even leave a voicemail because they do not have a way to leave voice mail or an email UPDATE: I am pleased to say that mountain motor sports is taking care of the situation! They not only have my husband a free tire they are adding the entire amount that they withdrew from my bank. Marietta is a long drive from our house but my husband did drive up there and they treated him so well while he was there. I called latter that day to make sure the bank part was taking care of and Selena was so understanding at why I was so upset! I am a big review reader and want to let people know that this place might make mistakes but they own them and that is a huge deal in my book!! From one star to five stars ⭐️
I drove past two other locations because this Marietta store had some new and used inventory for the model(s) I had in mind. Rest assured, if you need to do the same you are in good hands. Chris Williams and the entire staff were excellent to deal with.
Made my first bike purchase pretty painless. I do wish they were more transparent on the finance details, I may have gotten bigger bike/ more gear instead of being very apprehensive up until we sat down at the finance table. Also the setup/delivery fee was pretty steep. All that said Morris (the sales guy) really took his time and help me pick the right bike. And Kyle helped me pick out some great gear. Overall good spot
|Tuesday: 10:00 AM – 7:00 PM|
|Wednesday: 10:00 AM – 7:00 PM|
|Thursday: 10:00 AM – 7:00 PM|
|Friday: 10:00 AM – 7:00 PM|
|Saturday: 9:00 AM – 6:00 PM|
|Sunday: Out Riding!|
|Monday: Out Riding!|
Advertised pricing excludes applicable taxes, title, licensing, destination, dealer prep/set up and reconditioning are subject to change without notice. Pricing may also exclude any added parts, accessories and installation unless otherwise noted. Contact us for more information, additional savings and promotions.